Free Gifts with Your Order

How your basket value is calculated

Your qualifying spend is the product subtotal after all discounts have been applied. Delivery charges and the value of free gifts do not count towards either threshold.

If a discount brings your product subtotal below £80, your order no longer qualifies for the free 50 ml perfume. You can still choose the free perfume oil if your product subtotal remains £50 or more.

For example: £85 of products with a £10 discount gives a qualifying spend of £75. That order qualifies for the free perfume oil, but not the free 50 ml perfume.

Gift eligibility is assessed for each individual order. Spend from separate orders cannot be combined to reach a threshold.

Please select your gift before ordering

Reaching a qualifying spend makes the gift choices available; it does not automatically add your selection to the order.

Once an order has been placed, we cannot add a gift that was not selected, even if the order is still being prepared and has not been dispatched. We cannot send a missed gift separately afterwards.

If you need help selecting a gift or something is not appearing as expected, please contact us before completing checkout.

Gift choices & offer changes

Free gift choices may change from time to time and are available while stocks last. The current selection is shown in your basket when your order qualifies.

We may update the qualifying spend, change the gift selection, or pause or end this offer for future orders. We will update the offer information on our website when this happens. These changes will not affect qualifying orders already placed with their selected gifts.

If a gift included in your order becomes unavailable before dispatch, we will contact you to agree a suitable alternative.

What happens if you return an item?

If returning products means your remaining order no longer meets a gift threshold, please include the corresponding promotional gift with your return.

If your remaining qualifying spend falls below £80, the free 50 ml perfume needs to come back. If it also falls below £50, the free perfume oil needs to come back too. You can keep a gift where the remaining order still meets its qualifying threshold.

Please return any required gift unopened and in its original condition. If it has been opened or is missing, tell us before posting anything so we can explain how your return will be handled.

You can keep an unexpected complimentary sample or gift that we added without a stated purchase condition; there is no charge for it.

Read Returns & Refunds →

A selected gift is missing, damaged or incorrect?

If a gift appears on your order confirmation but is missing from your parcel, email us with your order number and the name of the gift.

If your gift arrives damaged or you receive a different item from the one selected, include a short description and clear photos where possible. Keep the gift and its packaging while we review the issue. We will check your order and help put it right.